Privacy Policy

At The Urban Series London, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit The Urban Series London, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Order history
• Device and browser information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional emails
• Prevent fraudulent activities

3. Payment Security

All payments made on The Urban Series London are processed through secure payment gateways. We do not store your full payment card details on our servers.

4. Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

5. Third-Party Services

We may share limited information with trusted third-party services such as payment processors, shipping companies, and analytics providers only when necessary to operate our business.

6. Data Protection

The Urban Series London takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Marketing Emails

Customers may receive promotional emails from The Urban Series London. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting our support team.

9. Changes to This Privacy Policy

The Urban Series London reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact The Urban Series London through our Contact Us page or support email.