Terms & Conditions

Welcome to The Urban Series London. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

The Urban Series London is an online store offering premium men’s and women’s perfumes and fragrance products. By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Products & Availability

All products displayed on The Urban Series London are subject to availability. We reserve the right to modify, discontinue, or update products, pricing, and promotions at any time without prior notice.

3. Pricing

All prices listed on The Urban Series London are displayed in the applicable currency and may include taxes where required. Shipping charges may apply separately during checkout.

4. Orders

Once an order is placed, you will receive an order confirmation email from The Urban Series London. We reserve the right to cancel or refuse any order due to pricing errors, product availability, or suspected fraudulent activity.

5. Shipping & Delivery

The Urban Series London aims to deliver all orders within the estimated delivery timeframe. However, delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Due to hygiene and safety reasons, opened or used perfume products may not be eligible for return unless the item is damaged or defective. Customers should contact The Urban Series London customer support within the specified return period for assistance.

7. Intellectual Property

All website content including logos, text, product images, graphics, and designs on The Urban Series London are protected by intellectual property laws and may not be copied, reproduced, or used without written permission.

8. User Responsibilities

Users agree not to misuse the The Urban Series London website, engage in fraudulent activities, or attempt unauthorized access to any part of the website or systems.

9. Limitation of Liability

The Urban Series London shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Privacy Policy

Customer information collected by The Urban Series London is handled securely and in accordance with our Privacy Policy. We do not sell or share personal information with unauthorized third parties.

11. Changes to Terms

The Urban Series London reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact The Urban Series London through our Contact Us page or customer support email.